Article 3.5 — What Happens If My Parts Are Delayed?

If your parts experience a delay beyond the estimated timeline, we will contact you proactively to advise you of the new expected delivery date.

Common causes of delays include:

• Customs clearance holds
• Carrier operational delays
• Parts availability changes at the supplier level
• Weather or logistical disruptions

GPSL Services will always keep you informed and work to resolve delays as quickly as possible. If you have concerns about your order status, please submit a support ticket at helpdesk.delwavesventures.com with your order reference number.